Question 1

How do I get started on Circular Swap?

Accepted Answer

Getting started is easy! First, create an account by clicking 'Start Trading' in the navigation. Then, complete your business profile with your company details. Once your profile is set up, you can start listing materials or browsing the marketplace.

Question 2

Is it free to list materials on Circular Swap?

Accepted Answer

Yes! Listing materials on Circular Swap is completely free. You can list as many materials as you want without any listing fees. We believe in making responsible resource exchanges accessible to all businesses.

Question 3

What types of materials can I list?

Accepted Answer

You can list various types of materials including construction materials, electronic waste, packaging materials, organic waste, industrial by-products, and agricultural waste. If you're unsure about a specific material, feel free to contact our support team.

Question 4

How do I contact a seller about their listing?

Accepted Answer

When you find a listing you're interested in, click the 'Contact Seller' button on the listing detail page. This will open a contact form where you can send a message directly to the seller. They'll receive your message and can respond to discuss the transaction.

Question 5

What payment methods are accepted?

Accepted Answer

Circular Swap supports various transaction types including free exchanges, swaps, and paid transactions. Payment methods are arranged directly between buyers and sellers. We recommend discussing payment terms before finalising any transaction.

Question 6

How do I upload photos for my listings?

Accepted Answer

When creating or editing a listing, you can upload photos by clicking the 'Upload Photos' button in the photo section. You can upload multiple images to showcase your materials from different angles. Supported formats include JPG, PNG, and other common image formats.

Question 7

Can I edit my listings after posting them?

Accepted Answer

Yes! You can edit your listings at any time. Go to 'My Listings' in the navigation, find the listing you want to edit, and click the 'Edit' button. You can update descriptions, photos, prices, and other details as needed.

Question 8

How do I delete a listing?

Accepted Answer

To delete a listing, go to 'My Listings', find the listing you want to remove, and click the 'Delete' button. You'll be asked to confirm the deletion. Once deleted, the listing will be permanently removed from the marketplace.

Question 9

Is my business information secure?

Accepted Answer

Yes, we take data security seriously. Your business information is protected and only shared with potential buyers when you choose to contact them. We never sell your data to third parties and follow industry-standard security practices.

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